FOR OUR CUSTOMERS, we want to maximize the value we add to our high quality, competitively priced merchandise. We are looking to truly “partner” with our customers to give them the finest service and lowest cost possible.
FOR OUR EMPLOYEES, a workplace they find exciting, personally and financially rewarding, and safe.
FOR OUR MANUFACTURERS, an honest and straightforward relationship based on mutual trust and impeccable performance regarding our financial commitments.
QUALITY MANAGEMENT STATEMENT
Our objective is to be the best overall supplier of products and services which consistently meet our customer’s needs and requirements and exceed their expectations.
We commit to do this by:
Providing continuous, measurable improvement.Communicating effectively with our customers and employees.Developing an atmosphere of openness and trust.Achieving total customer satisfaction.Responding with complete, timely, and accurate information.